Empathy is a competency that forms the basis of social awareness and relationship management. Empathy means having the ability to sense others’ feelings and how they see things. Leaders skilled at empathy take an active interest in the concerns of others, pick up cues to what’s being felt and thought, and sense unspoken emotions. They listen attentively to understand the other person’s point of view and can communicate effectively with many different types of people.
Exciting, compelling, and grounded in new research on meditation, this is a rare audiobook with powerful insights that can change us at the deepest level.
The complete collection of 12 Emotional and Social Intelligence Leadership Competency primers, written by Daniel Goleman, Richard Boyatzis, and fellow thought leaders.