Daniel Goleman’s What Makes a Leader: Why Emotional Intelligence Matters is the author’s collection of business journal writings on his key actionable findings about leadership and emotional intelligence. This often-cited, proven-effective material is essential for stellar management, performance and innovation. The collection makes available his most sought-after writings in one single volume.
The collection reflects how Dr. Goleman’s thinking has evolved about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization’s bottom-line.
The articles have become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation.
Print copy available March 14, 2014. Digital copies available in early February.
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A recent Forbes article shared positive data revealing ROI (return-on-investment) for companies offering employee assistance programs designed to help workers better manage stress, enhance well-being, increase engagement, and boost performance.
Organizations that received the American Psychological Association’s Psychologically Healthy Workplace Award for efforts to promote employee well-being and performance reported an average turnover rate of 6%, as compared to the national average of 38%. Gallup‘s Q12 employee engagement assessment also concluded that companies with higher employee engagement outperformed competitors by 22% on their financials. And companies that made it onto the Fortune’s 100 Best Companies to Work For list had annualized stock market returns performing 2X better than general market indices, according to Great Places to Work. As these articles suggest, organizations can receive a number of benefits from providing emotionally intelligent support for their employees to help manage stress at work: