A recent Forbes article shared positive data revealing ROI (return-on-investment) for companies offering employee assistance programs designed to help workers better manage stress, enhance well-being, increase engagement, and boost performance.
Organizations that received the American Psychological Association’s Psychologically Healthy Workplace Award for efforts to promote employee well-being and performance reported an average turnover rate of 6%, as compared to the national average of 38%. Gallup‘s Q12 employee engagement assessment also concluded that companies with higher employee engagement outperformed competitors by 22% on their financials. And companies that made it onto the Fortune’s 100 Best Companies to Work For list had annualized stock market returns performing 2X better than general market indices, according to Great Places to Work. As these articles suggest, organizations can receive a number of benefits from providing emotionally intelligent support for their employees to help manage stress at work:
– Manage organizational attention deficit disorder. Ideally people working as a team are going to be attuned to each other. The star performing teams have the highest harmony, and have certain norms for maintaining that harmony such as:
- They are very aware of each other strengths and weaknesses.
- They let someone step into or out of a role as needed.
- They don’t let friction simmer until they explode.
- They deal with it before it becomes a real problem.
- They celebrate wins, and they have a good time together.
– Match a person’s tasks to his or her skill sets. The more a challenge requires us to deploy our best skills, the more likely we will become absorbed in flow at work.
– Attention regulates emotion. the more we strengthen our circuitry for concentration, the easier it becomes to let go of emotional hijacking and return toward a flow state. Resilience is defined as how much time it takes to recover from being upset. The quicker your recovery, the more resilient you’re going to be.